FAQ

This video will show you how to register on TheVinyl website. Once you enter your email address and click “Register,” you will receive a link in your email. Click on the link or copy it to your web browser to set up your password.

Auckland and North Island:
-Overnight service for main centres.

South Island deliveries:
-Two working days for main centres.

Rural deliveries:
-Please allow an additional 2 – 4 working days for delivery to rural addresses.

We use Castle Parcels as our courier company. The delivery time frames mentioned above are target times; however, there may be delays beyond our control due to unforeseen circumstances with the courier company. We will provide you with the tracking number once the parcel is picked up, and you can track it at any time.

I want to get a heat press machine but don’t know anything about it. I am struggling to choose the right heat press machine, especially as I am concerned about safety issues since the machine uses electricity.

At Thevinyl, you can find the answer to your question. Our heat press machine has obtained a Supplier Declaration of Conformity (SDoc), indicating that it has undergone rigorous testing and complies with the latest safety standards, including AS/NZS 4024.1204:2019 for New Zealand and Australia, as well as the international standard IEC 60204-1:2016.

We take pride in meeting the highest safety standards and providing our customers with safe and reliable products. Our Supplier Declaration of Conformity assures you that our heat press machine is safe to use and complies with all necessary WorkSafe requirements.

We understand that it is essential to provide our customers with products that not only meet their needs but also provide peace of mind. Therefore, we are proud to offer our heat press machine with the assurance of compliance with the latest safety standards.

Before purchasing a heat press machine from other suppliers, we recommend that you check with your supplier to ensure that they can supply a Supplier Declaration of Conformity, ensuring that the machine meets the latest safety standards and is legally sellable in New Zealand. As an electrical product, failure to comply with safety standards can result in potential safety risks.

Thank you for choosing our product, and we are confident that you will find our heat press machine to be a reliable and safe addition to your business.

HTV vinyl is a special type of vinyl used to create custom designs on fabric. It is made of a flexible, heat-sensitive material that can be cut into shapes and designs using a vinyl cutter. The vinyl is then transferred onto fabric using heat and pressure, allowing the design to adhere permanently to the fabric.

HTV vinyl can be applied to a wide variety of fabrics, including cotton, polyester, cotton/poly blends, and even paper and some leather and silk fabrics. It is important to check the specific vinyl instructions to determine which fabrics are compatible with particular HTV vinyl.

The recommended temperature and pressure settings will vary depending on the type of HTV vinyl being used. Always refer to our product instructions for specific heat and timer settings. In general, HTV vinyl is typically applied using a heat press set to a temperature between 140 to 160 degrees and pressure between 3 to 10 seonds.

HTV vinyl can be cut using a vinyl cutter, such as our

TV365 Desktop Vinyl Cutter  or TV721 Standard Vinyl Cutter

The design is created in design software, such as Adobe Illustrator or Coreldraw, then Save to PLT or Eps Format and cut out by cutting programs such as Arcut or Easycut Studio. Once the design is cut, the excess vinyl is weeded away, leaving only the desired design on the carrier sheet.

To apply HTV vinyl to a T-shirt, the design is first cut using a vinyl cutter and weeded. The T-shirt is then placed on a heat press, and the vinyl design is positioned on the T-shirt. The heat press is then closed, and the vinyl is heated and pressed onto the fabric using Thevinyl recommended temperature and timer settings.

To ensure the longevity of the HTV vinyl, it is recommended to wash the T-shirt inside out in cold water and tumble dry on low or hang it to dry. Avoid using fabric softeners and bleach, as they can cause the vinyl to crack or peel.

The longevity of HTV vinyl will vary depending on the specific vinyl used and the care of the T-shirt. In general, well-cared-for HTV vinyl can last several years.

Yes, HTV vinyl can be used on a variety of items, including hats, bags, shoes, and more. However, it is important to check with us for other products.

HTV vinyl is designed to be applied to fabric using heat and pressure, while adhesive vinyl is designed to be applied to smooth surfaces such as glass, plastic, and metal using transfer tape. Adhesive vinyl does not require heat to adhere to the surface.

Adhesive signage vinyl / sticker is a type of vinyl with a sticky back that is used to create custom designs for signage, labels, decals, and more. It is made of a durable, flexible material that can be cut into shapes and designs using a vinyl cutter. The vinyl is then applied to a surface using pressure and adhesive backing, allowing the design to adhere to the surface.

Adhesive signage vinyl / Decal stickers can be applied to a wide variety of surfaces, including smooth walls, windows, metal, plastic, wood, and more. It is important to ensure that the surface is clean and free of any debris or oils before applying the vinyl.

To remove adhesive signage vinyl / Decal stickers, a heat gun or hair dryer can be used to gently heat the vinyl, making it easier to peel away from the surface. It is important to avoid using excessive force or harsh chemicals that may damage the surface.

Yes, some types of adhesive signage vinyl are specifically designed for outdoor use and are able to withstand exposure to weather and UV rays. you can click HERE for this type of vinyl.

The longevity of adhesive signage vinyl/decal stickers will vary depending on the specific vinyl used and the conditions in which it is applied. In general, well-cared-for vinyl can last several years.

It is best to store all vinyl flat or rolled loosely, You may want to adjust the roll once you receive it, as vinyl is packed efficiently for shipping. Store vinyl in a cool, dry place away from direct sunlight.